Error messages

Error 100: Invalid key

All accounts require a valid, active account key. If you are seeing this, your account could be deactivated or the key is missing from your embed code.

Error 200: Invalid domain

To ensure your tracking credits are only used by you, we make sure the tracking code is only used on the domains you specify. If you are getting this message you need to make sure the "Domain" setting in your Account area has the domain you are wanting to show the tracking information on.

Error 300: Insufficient credits

Your account has run out of credits. To continue showing tracking information you will need to wait until the next billing cycle or upgrade your account for more credits.

Error 400: Invalid tracking number

The tracking number you passed to the script is not recognizable.